SAFE SHOPPING
ONLINE PURCHASES WITH WISEGUIDES

We are so confident that your credit card transaction will be secure that we back every online purchase made at wiseguides.co.uk with our Shop Safe Guarantee. Our booking engine is powered by Galileo, the real-time computer which processes over $55 billion dollars US in air travel annually and over 500,000 credit card transactions each day. wiseguides.co.uk uses the latest in encryption technology from SecureTrade Ltd (UK) to ensure that every transaction is 100% safe.


None of the customers who has shopped at wiseguides.co.uk has reported fraudulent use of their credit card as a result of purchases made through the site.


Our Shop Safe Guarantee:

In the unlikely event that unauthorized use of your credit card occurs, follow the reporting procedures defined by your credit card provider and contact us immediately. Most credit card companies cover all charges that result from unauthorized use of your credit card or may limit your liability to $50.00 US - the maximum liability allowed under the Fair Credit Billing Act. For additional information on the Fair Credit Billing Act, contact the Bureau of Consumer Protection or visit the Federal Trade Commission web site at www.ftc.gov. If your credit card company holds you liable for unauthorized charges made as a result of your credit card purchase from wiseguides.co.uk while using our secure server, we will reimburse you for the remaining liability, up to the maximum of $50.00 US.

Technology

Our secure server software from SecureTrade Ltd (UK) encrypts all of your personal information, including credit card information. The process of encryption takes the information you enter and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet.

Credit Card Security Desk

If you are more comfortable with inputting your credit card number over the phone, you can call our Customer Service Center with your credit card information. Call us at +44 161 773 0692 or fax us at +44 161 773 0692.